PSA: Shinsei bank to end International Cash Card (Overseas ATM) service

[adamu]

I used my SBI Net bank debit card in an ATM in the US a couple of weeks ago with no problems. The Shinsei cash card, which has the Plus logo, didn't work.

[adamu]

【Important】Service Suspension during the year-end and New Year Holidays

Important messages will always be delivered to all customers who registered their email address with the Bank, irrespective of subscription preference setting.

Please be advised that due to the transition to a new system, all services for ATM, online banking, and call center will be unavailable during the year-end and New Year holidays.

Service Suspension Period: Saturday, December 29, 2018 at 0:00 － Thursday, January 3, 2019 at 24:00

Please note that certain services will become unavailable Friday, December 28, 2018.

For details about the service suspension, access the following URL,
http://ct.shinseibank.com/?4_--_77511_--_1097173_--_4

We deeply apologize for any inconvenience this may cause.

≪Note≫
During the service suspension period, all online services will be unavailable. Customers are requested to get necessary transactions done beforehand such as cash withdrawal at ATM.

Pretty glad I jumped ship. Only one regular payment to get moved over before I can empty out my balance now.

They are good at keeping up the English translations though.

[RetireJapan]

That's pretty terrible. Have to remember to get enough cash out

[Kiyora999]

Wow didn't saw that...
I'll be in a road trip with friends, I'll put a reminder to take cash and don't forget to put money on other banks...

The only thing that bother me closing my shinsei account is my EUR in there.
Do you know if I can do an EUR -> EUR transfer to another japanese bank like SMBC?

[RetireJapan]

Well, you don't have to close your Shinsei account. You could always open another one with a different bank and use them for different purposes...

[Kiyora999]

Well, you don't have to close your Shinsei account. You could always open another one with a different bank and use them for different purposes...

Yes, but they somehow lost my trust :/ And I don't see them stay long in the game anymore...

[captainspoke]

Just a curious question--does anyone know if Interactive Brokers offer an international cash card?

(I've just browsed their site, but since I don't have an account with them...)

[gerdemb]

Just a curious question--does anyone know if Interactive Brokers offer an international cash card?

(I've just browsed their site, but since I don't have an account with them...)

They offer international ATM cards only to their American customers. They say they have plans to offer the cards to customers outside the US in the future. The card also has a small fee for making withdrawals.

[adamu]

I went in today to change my address. It took about half an hour, and during the process they tried to sell me their prepaid card, and a Credit Card, which they pictched as ways to keep the free ATM withdrawals that you used to get by default. They also tried to get me to install their mobile banking app, their mobile forex app, and add their Line account as a friend.

They do still seem to be making an effort to keep English availability, however. The address change process was done via an English form on an iPad (amongst all the waiting and being upsold other products).