beanhead wrote: ↑Wed Aug 23, 2023 7:53 am
aintokyo wrote: ↑Wed Aug 23, 2023 3:38 am
Thanks for your advice. I ended up calling them. Took about 40 mins to get through, but they looked through their files and told me it was an error on their end that "a box that should have been ticked in their system wasn't ticked". They apparently ticked it and I'm now happily showing as having paid my Class 2 NICs.
Nice one.
Public Service Announcement for all: be vigilant and follow up if it looks like HMRC have messed something up
Another warning about keeping on top of HMRC. As I wrote in this thread, when I back paid my voluntary contributions, I added up the amounts in the 'offer' they made and paid in full. Despite this, one year was listed as 'Not complete' or 'not full' on the gateway site.
I wrote to them to ask them to fix this, but no response.
Today, I called HMRC. (got through almost straight away).
The lady checked and agreed with me that my calculations and payments were correct, but that someone had 'messed up' the allocation. She could not fix it, since I am a Rest Of World person, which requires a special caseworker. She would pass it on to the correct department and it would be fixed, I was assured.
So, they do make mistakes, and may take ages to get back to you if you contact them. The Wiki page has a bunch of useful phone numbers. Make good use of them if necessary!
Aiming to retire at 60 and live for a while longer. 95% index funds (eMaxis Slim etc), 5% Japanese dividend stocks.