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Rakuten iDeCo - where did my cash go??

Posted: Tue Nov 07, 2017 4:08 am
by MyTime
So, I opened up my iDeCo account with Rakuten, and this month the first 12,000 yen was taken from my wages. It showed up on my Rakuten page and I set my fund allocation.

The 12,000 has disappeared from my account, but I can't see anywhere that I have actually bought any funds.

Nothing shows up in the 保有商品一覧, the 注文照会 displays the message: 該当する情報はありません。

評価損益 and other sections just show zeros. It's the same story if I visit the JIS&T website--all zeros.

Does anyone know why this could be? Does it take a while for things to show up on the account pages or am I doing something wrong somehow?

Any help greatly appreciated!

Re: Rakuten iDeCo - where did my cash go??

Posted: Tue Nov 07, 2017 4:16 am
by RetireJapan
I remember everything taking much longer than I expected with iDeCo -several weeks per step. I would just keep checking -the funds should show up before the second withdrawal ;)

Re: Rakuten iDeCo - where did my cash go??

Posted: Tue Nov 07, 2017 6:20 am
by MyTime
Thanks RJ--I guess that's reassuring.
At the moment it just looks like my dosh has vanished!

Re: Rakuten iDeCo - where did my cash go??

Posted: Tue Nov 07, 2017 12:48 pm
by N00bster
For what it's worth my iDeco account at Rakuten also got activated last month, and no sign yet of the money. I have also read here and there that this is normal, so probably better to wait at least one month before assuming something is wrong.

Re: Rakuten iDeCo - where did my cash go??

Posted: Wed Nov 08, 2017 1:55 am
by MyTime
Cheers Noobster. I think I'm starting to calm down now ;-)

Re: Rakuten iDeCo - where did my cash go??

Posted: Wed Nov 08, 2017 7:04 am
by Akatani
I forgot about the 3000yen fee and was flipping out as my funds had increased but I was showing a loss

Re: Rakuten iDeCo - where did my cash go??

Posted: Sun Nov 12, 2017 8:43 am
by RetireJapan
Just looked at my account. The rough timings seem to be:

26th of the month -money taken out of bank account
15th of the month -orders go through
22nd of the month -investments show up in account

Re: Rakuten iDeCo - where did my cash go??

Posted: Thu Nov 16, 2017 4:12 am
by N00bster
I looked at my account today, and my contributions started to show up.

Re: Rakuten iDeCo - where did my cash go??

Posted: Wed Dec 27, 2017 2:47 am
by blos
When I opened my account this summer, they first took 46k (2 months worth) and it took like another month before it finally showed up in the account... was a bit like wtf.

But yes, the lead time before stuff shows in your account from when the money was taken out is almost like a month.

Re: Rakuten iDeCo - where did my cash go??

Posted: Sun Jan 14, 2018 5:36 am
by Hymix
This thread is a big relief! My first two payments, 46k in total, went out on December the 26th, and I was wondering why they hadn't shown up yet.... Wonder who's playing around with my money while it slowly meanders across to my iDeCo....