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Opening a broker account
Posted: Tue Dec 25, 2018 6:12 am
by RetireJapan
Merry Christmas everyone
When I opened my first account with Rakuten Securities (a while ago) I think they called me up to basically check my Japanese.
Does this still happen? I have a potential coaching client that wants to open an account but can't read. I can help them but not if they run into checks etc.
Re: Opening a broker account
Posted: Tue Dec 25, 2018 7:08 am
by N00bster
I remember having been called as well when I opened my account in early 2017.
Re: Opening a broker account
Posted: Tue Dec 25, 2018 7:46 am
by mikeinjap
Merry Christmas,
I opened an account with them a few months ago. It was all done online.
I don't think they called me to just check my Japanese.
They sent me a letter when my name didn't match my ID.
I think the only call they make is to verify your workplace, so you should let your workplace know to expect their call.
When I signed up for my Rakuten Bank account later, they called my work again.
Re: Opening a broker account
Posted: Tue Dec 25, 2018 8:13 am
by RetireJapan
mikeinjap wrote: ↑Tue Dec 25, 2018 7:46 am
Merry Christmas,
I opened an account with them a few months ago. It was all done online.
I don't think they called me to just check my Japanese.
They sent me a letter when my name didn't match my ID.
I think the only call they make is to verify your workplace, so you should let your workplace know to expect their call.
When I signed up for my Rakuten Bank account later, they called my work again.
Great. Thanks Mike.
I guess they have had a lot more foreign customers recently and can't be bothered to keep doing the extra work
