Changing Rakuten Card bank account

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nickr
Regular
Posts: 37
Joined: Tue Jun 29, 2021 5:14 am

Changing Rakuten Card bank account

Post by nickr »

Hi everyone,

Has anyone had experience changing the bank account associated with a Rakuten credit card?

I'm trying to change it from my local bank to my new Rakuten bank account, but when I go through the online procedure on the Rakuten Card site, I get this message:
temp_rakuten_cc.png
I tried it four times. Any ideas on what I can do next?

Thanks.
zeroshiki
Veteran
Posts: 888
Joined: Thu May 27, 2021 3:11 am

Re: Changing Rakuten Card bank account

Post by zeroshiki »

Does your name on Rakuten Card and Rakuten Bank match?
nickr
Regular
Posts: 37
Joined: Tue Jun 29, 2021 5:14 am

Re: Changing Rakuten Card bank account

Post by nickr »

One is in all caps, but otherwise they seem to match.

Honestly, I don't know why I persist with Rakuten Bank. It was such a hassle to open an account, and there's no way to contact them. I probably shouldn't trust them with my money.
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