Or maybe you can get them to do it? If their partner is Japanese, sound like something they should be able to resolve.fortyseconds wrote: ↑Mon Jul 31, 2023 10:02 am Not sure if they want to come back but from what I've been seeing they're in a relationship with a Japanese national and are looking to settle here.
If there's any chance they want to settle here, they should definitely not take the refund, at it effectively erases all history and they have to start again. As it stands, even with gaps in their record, if they come back any contributions they did make will be counted.