Updating Resident card -> Some difficulties

[TokyoBoglehead]

When I had this happen to me years ago for Rakuten Bank, they sent me a notice well in advance of the expiration of my card (which I ignored) they then gave me an extra few months grace period after it expired (also ignored) before they locked down my account. It might be the same in this case but I can't guarantee anything.

This was there reply....Seems sketchy?

平素より楽天証券をご愛顧いただきまして、誠にありがとうございます。
お問い合わせの件につきまして、ご案内申し上げます。

確認しましたところ、お申込み時に在留期間を申請されていないため、
現時点で、永住権取得による手続きはございません。

なお、手続きが必要になった場合は、弊社WEB上でご案内いたします。

今後とも楽天証券をお引き立ていただきますよう、お願い申し上げます

Maybe it's different for Securities companies? They're basically saying they didn't keep track of your resident card expiration so whatever lol

Pretty shocking right? Compared to SBI and Monex.

I wonder if they are even in compliance? I mean it is an almost farcical response.

[RetireJapan]

This was there reply....Seems sketchy?

Maybe it's different for Securities companies? They're basically saying they didn't keep track of your resident card expiration so whatever lol

Pretty shocking right? Compared to SBI and Monex.

I wonder if they are even in compliance? I mean it is an almost farcical response.

Rakuten has never asked me for anything.

And I'm very happy about that