Telebroker wrote: ↑Wed Mar 06, 2024 2:41 pm
Following painful, but very recent experience with two colleagues: Visit a branch and have them sort it out. Bring 1-2hs though.
The helpful green (Olive) ladies are capable of doing the relevant magic in most directions!
So... after another try or two, it turned out that on the form where it has 姓 and 名, you need to enter your name in romaji. But by that time, it was less than 3 months until my ZRC expiry, so no-go. After obtaining a shiny fresh ZRC (hopefully my last before PR), it was prompty rejected with:
当行では外国為替及び外国貿易法に基づき、居住性の判定をしておりますが、ご提示いただいたご本人さま確認書類(在留カード)では、判断ができないため誠に恐れ入りますが店頭にてお手続きください。
so I marched along to my local branch and it turns out this is bank-speak for "
we need to see your old ZRC which you've only uploaded 3 times already so we can be sure you've been here more than 6 months", and did I have my old ZRC with me? Of course not. I did have my passport, which proved I had last entered Japan about 5 months and 29 days ago, which was of no help, but in a flash of inspiration I whipped out my 保険証, issued in 令和3, which after more back-and-forth proved acceptable.
While I was waiting for an Olive Lady to become free, they helpfully pointed me to a website where I could enter my details via my phone, which I duly did, and presume they were faxed somewhere to be shredded, because I ended up going through the same process on the Official Olive Tablet, so not sure what that was all about.
Minor digression: I work for a company which is 100% legitimate, but because it's 2024 does not have an actual physical office or a phone number, which has historically been a PITA when entering one's employer details, but the Olive Lady suggested I just enter my own phone number.
Anyway next day (a Saturday) I received an email which enabled me to login to my shiny new account, and put 10,000 yen in it to check it works and also because somehow points or something. A week or so later, I get an email saying they'll send me my card, which arrives a couple of days later, which looks very much like it's the credit card (16 digit Visa number and all that, and some other text leading me to reach that conclusion), so I spend some time faffing around trying to connect it to my SBI account for the tsumitate points thing, except the telephone verifcation kept refusing me, and after poking about it turns out that's the debit card number and the credit card is still 審査中. Finally, late Friday afternoon, two weeks after my visit to the branch, I get confirmation that they believe I am a reasonably bona-fide individual and probably not likely to max the credit card out then skip the country, and yay I have the credit card approval.
Oh yes, and the app/website show my name as [TOSHIKA] [CLUELESS MIDDL] in half-width katakana, so I'm sure that will be totally find and not cause any weird issues in the future.